Hathaway Medical Centre is open daily from 8.00am until 6.30pm, Mon – Friday.

Our New Road Branch Surgery is open daily from 8.30am until 1.00pm, and Thursday Afternoons.

We endeavour to keep the telephone line (01249 462775) open all day, but for training purposes, this may be turned over to an answer machine between 1.00 - 2.30pm when the surgery doors may also be shut.

NB. Both branches will be closed during bank holidays.

Extended Hours

In 2009 the Government ran a survey asking patients if our current surgery opening times met their requirements.  We were delighted that 97% of our patients surveyed indicated that they were happy with our opening times.  However, it is clear that some patients would benefit from being able to see their doctor or a nurse outside of normal surgery hours.  Our response has been to offer appointments during “extended hours”.  We believe that we are the only local surgery offering both doctor and nurse appointments during these hours.  These appointments will best suit patients who have difficulty accessing us during routine hours.

Extended hours are available at our main medical centre; times subject to availability:

Monday pm: 6.30pm-7.30pm

Tuesday am: 7.30am-8.00am

Wednesday am: 7.00am-8.00am

Thursday am: 7.00am-8.00am

Friday am: 7.30am-8.00am

Shaded areas represent when a GP is in the surgery

Dr Burrows works alternating Wednesdays and Fridays.

The following image displays what action you can take should you need medical advice/assistance whilst the surgery is closed:

NHS 111 is free from all telephones, alternatively our answering system will also give you details of who you can contact.

You may receive telephone advice, be invited to a local walk in centre, or a doctor might visit you at home depending on the circumstance.  This service is not for routine matters, but for pressing medical problems which cannot wait until the surgery is open again.

Call 999 in an EMERGENCY

Chest pains and / or shortness of breath constitute an emergency